Refund Policy

Last updated July 24, 2026

We want you to feel good about your purchase. Because our products give you immediate access to digital materials, refunds work a little differently for each one. Here's exactly how.

The Idea-to-Shelf Method — Self-Paced

If the course isn't right for you, email us within 14 days of purchase and, provided you haven't completed a substantial portion of the material (roughly the first module or more), we'll issue a full refund. This window exists because you receive immediate, lifetime access to the digital course.

The Idea-to-Shelf Method — Cohort

The Cohort comes with our do-the-work guarantee. Go through the material and complete the module knowledge checks. If it hasn't helped you move your product forward, email us within 30 days of your class start date for a full refund. We'd rather earn your trust than keep your money.

Starter Challenge

If the Starter Challenge isn't a fit, email us within 14 days of purchase for a full refund.

The Workshop — Membership

Monthly: Cancel anytime. When you cancel, you keep access through the end of the current billing period, and you won't be charged again. We don't offer partial-month refunds.
Annual: Cancel anytime to stop future renewals. If you've barely used the membership, email us within 14 days of purchase or renewal for a full refund; after that, annual payments are non-refundable for the remainder of the term.

You can cancel a membership from your account or by contacting us. Cancelling stops future charges; it doesn't automatically refund past ones except as described above.

How to request a refund

Use our contact page, include the email you used to purchase, and tell us which product you bought. We'll confirm and process eligible refunds to your original payment method, typically within 5–10 business days (your bank may take a little longer to post it).

Exceptions

We may decline refunds in cases of abuse, such as repeated purchase-and-refund of the same product, evidence of content downloading or sharing, or requests outside the windows above. Nothing in this policy limits any rights you may have under applicable consumer-protection law.

Questions

If anything here is unclear, reach us through our contact page before you buy and we'll walk you through it.